Account Manager, Retail, Large Customer Sales (English, Spanish)
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Please submit your resume in English - we can only consider applications submitted in this language.
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 2 years of client-facing experience in the online advertising industry (i.e., advertising agencies, ad networks, advertising technology companies or technical account management).
- Experience in sales management and digital media products and services.
- Ability to communicate in English and Spanish fluently, to engage with clients in the region.
Preferred qualifications:
- 2 years of experience working in a complex, matrixed organization.
- 1 year of experience managing digital marketing and advertising campaigns, projects, and relationships with customers or agencies, especially with Google Ads Solutions.
- Understanding of Big Data, AI and business intelligence market trends.
- Ability to work towards strategic goals in a fast-paced environment and proven dedication to client services.
- Excellent leadership, influencing, organizational, communication, people management and teamwork skills.
About the job
Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.
As an Account Manager, you'll be at the forefront of this impact, leveraging your profound understanding of online media, sharp communication skills, and analytical prowess to drive business expansion for clients in the book for business. You'll move beyond traditional client service, becoming a strategic influencer who anticipates market shifts and proactively uncovers critical business needs. Your ability to connect Google's vast product ecosystem with client objectives will be paramount, translating insights into actionable strategies that define the future of their advertising. You won't just manage accounts, you'll orchestrate their success, setting the direction for how they can reach millions of users and achieve tangible, measurable results. Expect to act as a pivotal daily liaison, translating product launches and performance insights into compelling data-driven narratives that directly impact campaign delivery and fuel client outperformance.
Google's Large Customer Sales (LCS) teams are strategic partners and industry thought leaders to the world's leading brands and agencies. We continuously challenge how customers think about their business and how Google can support growth. We focus on helping these players navigate profound industry shifts and drive outsized business performance by competitively selling Google's full suite of advertising solutions across Search, YouTube, Measurement, and more. As a member of our LCS team, you'll have the unique opportunity to sell at the forefront of technology, collaborating with executives, influencing market-shaping strategies, and delivering tangible results that significantly impact major global businesses and drive the growth of Google.
Responsibilities
- Engage and influence key customer stakeholders by leading strategic meetings to uncover marketing goals and Key Performance Indicators, translating them into actionable campaign strategies.
- Drive exceptional campaign results, quantify business impact, and demonstrate advanced value to customers, maintaining account hygiene.
- Build and pitch data-driven solutions to maximize customer value through Google’s advertising solutions, handle objections, and ultimately achieve sales growth goals.
- Analyze campaign data, ensuring performance is accurately tracked, and delivering measurable results aligned with customer objectives.
- Monitor performance data to extract key insights, identifying and cultivating qualified upsell opportunities to drive future customer growth and build pipeline.
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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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