Mixed Methods UX Researcher, Search
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 6 years of experience of experience in an applied research setting (e.g., product or academic), or similar.
- Experience with quantitative and qualitative research methods, including usability testing, log analysis, and surveys.
Preferred qualifications:
- Master's degree or PhD in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or related field.
- 5 years of experience conducting UX research on products and working with executive leadership (e.g., Director level and above).
- 3 years of experience managing projects, and working in a cross-functional organization.
- Experience in a variety of product spaces, applied research, or academic settings.
- Proficiency in communicating user research findings with cross-functional partners to drive impact.
About the job
At Google, we follow a simple but vital premise: "Focus on the user and all else will follow." User Experience Researchers (UXRs) make this possible.
Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. The UX team plays an integral part in gathering insights about the needs, attitudes, emotions, and behaviors of people who use our products to inspire and inform design. We collaborate closely with each other and with engineering and product management to create industry-leading products that deliver value for the people who use them, and for Google’s businesses.
As a User Experience Researcher (UXR), you’ll help your team of UXers, product managers, and engineers understand user needs. You’ll work with stakeholders across functions and levels and have impact at all stages of product development. You’ll play a critical role in creating useful, usable, and delightful products. You’ll explore user behaviors and motivations by conducting primary research such as field studies, interviews, diary studies, participatory workshops, ethnography, surveys, usability testing, and logs analysis.
The UXR community at Google is unique and will help you do your best work. You’ll have the opportunity to work with and learn from UXRs across Google through regular meetups, mentor programs, and access to internal research tools.
As a Mixed Methods UX Researcher (UXR), you’ll use various methods to understand users and provide data-driven recommendations to improve user experience.
In Google Search, we're reimagining what it means to search for information – any way and anywhere. To do that, we need to solve complex engineering challenges and expand our infrastructure, while maintaining a universally accessible and useful experience that people around the world rely on. In joining the Search team, you'll have an opportunity to make an impact on billions of people globally.Responsibilities
- Work with a collaborative and user-centric team that is hungry for insights, data, and storytelling as tools to move the Google experience forward. Partner with UXRs to conduct foundational, and iterative research.
- Own your qualitative and quantitative UXR roadmap for our project areas with horizontal and vertical impact.
- Work with stakeholders to formulate research questions and impact product strategy and design through research/analyses.
- Create scalable frameworks to better understand our users and their needs, stated and unstated, for your product team by visualizing user data.
- Develop insights will help create useful, usable, and delightful new products and features for Googlers and continually innovate on our existing products.
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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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