Director, Deal Management Process Office, Google Cloud
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Minimum qualifications:
- Certification in process improvement methodologies (e.g., Lean Six Sigma).
- 15 years of experience in deal management process management, quote to cash processes, and new product/offer introduction.
- Experience with relevant technologies and tools (e.g., CRM, CPQ, order management and billing systems).
Preferred qualifications:
- Excellent analytical, problem-solving, and process improvement skills.
- Proven track record of transforming and optimizing complex global processes.
About the job
In this leadership role, you will be responsible for leading and optimizing Google Cloud processes including Quote to Cash (Q2C) process and product/offer introductions. This role is critical in ensuring efficient, scalable, and customer-centric processes that drive business growth and operational excellence on a global scale. You will be responsible for defining, implementing, and continuously improving Q2C and NPI workflows, collaborating with cross-functional teams, and driving process standardization and automation.
It's an exciting time to join Google Cloud’s Go-To-Market team, leading the AI revolution for businesses worldwide. You’ll excel by leveraging Google's brand credibility—a legacy built on inventing foundational technologies and proven at scale. We’ll provide you with the world's most advanced AI portfolio, including frontier Gemini models, and the complete Vertex AI platform, helping you to solve business problems. We’re a collaborative culture providing direct access to DeepMind's engineering and research minds, empowering you to solve customer challenges. Join us to be the catalyst for our mission, drive customer success, and define the new cloud era—the market is yours.
The US base salary range for this full-time position is $269,000-$378,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.
Responsibilities
- Own the end-to-end global quote to cash process, including quoting and contracting, order management, invoicing, and provisioning. Evolve product and offer integration (e.g. NPI) into the Q2C process, ensuring timely and accurate product launch, optimized deal flow, and business realization.
- Partner with GCBP and system requirement teams to drive the prioritization of system requirements that support opportunities for automation to enhance efficiency and reduce manual effort.
- Identify and eliminate process bottlenecks, friction points and inefficiencies to achieve efficiency, scalability, and accuracy.
- Advocate for customer-centricity by ensuring that processes enable a seamless and positive customer experience throughout the agreement lifecycle.
- Partner with the policy office to ensure policies are accurately reflected in processes (aligning the ‘why’ and the ‘how’ in an efficient manner).
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Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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