Operations Manager, Developer Experience
- linkCopy link
- emailEmail a friend
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 10 years of experience in data analytics, Trust and Safety, policy, cybersecurity, business strategy, or related fields.
- 1 year of experience in people management, leading a team.
Preferred qualifications:
- Master's degree or Phd.
- Experience in SQL, building dashboards, data collection/transformation, visualization/dashboards, or experience in a scripting/programming language (e.g. Python).
- Experience working with engineering and product teams to create tools, solutions, or automation to improve user safety.
- Experience working with policy teams.
- Excellent written and verbal communication and presentation skills, with the ability to influence cross-functionally at various levels.
- Excellent problem-solving and critical thinking skills, with attention to detail in a changing environment.
About the job
Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and strategic team-player with a passion for doing what’s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.
The mission of the Compute Developer Experience team is to enable developers to publish safe apps by providing communications and guidance, focused programs, and feedback channels that reach every stage of the developer’s Play publishing journey. The team prioritizes user experience, promotes developer success through consistency and trust, and works to make the mobile experience safe across Play, Android, and Chrome Web stores.
The US base salary range for this full-time position is $160,000-$237,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.Responsibilities
- Implement strategies for review, enforcement, and appeal of various developer requirements, as well as support for developers in meeting those requirements
- Lead projects involving multiple stakeholders to improve the developer experience across Play and Android.
- Build scaled enablement and education operations to help developers create and publish safe apps.
- Partner with stakeholders across Trust and Safety and other cross-functional teams such as Product, Engineering, Business Development, and Legal.
- Manage the Developer Content and Knowledge team.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy.
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.