Senior Technical Writer, Google Cloud, Security Operations
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Minimum qualifications:
- Bachelor's degree in a relevant field, or equivalent practical experience.
- 6 years of experience creating content for technical audiences (e.g., developer documentation, computer science course material, or IT administration playbooks).
- Experience in using the UNIX/Linux CLI.
Preferred qualifications:
- 10 years of experience in technical writing, creating clear, concise, and technically accurate documentation for SaaS, enterprise security, or computer networking.
- Experience documenting APIs and database design concepts.
- Experience with XML-based documentation authoring systems.
- Ability to articulate ideas clearly and collaborate across cross-functional teams while prioritizing and driving results in ambiguous environments with competing demands.
- Excellent communication, organizational and time-management skills.
About the job
Technical writers communicate complex information clearly, concisely and accurately, and without relying on jargon. As a technical writer, your role involves tasks such as writing conceptual overviews and procedures, reading and writing example code, or updating help center queries and FAQs. Technical writers play a big part at Google. They are a key link between developers, marketing associates, developer advocates, as well as all the external users and developers, tying together many vital but disparate parts of the Google ecosystem.
You develop complex, in-depth communications for internal and external audiences and manage projects that involve coordinating multiple junior writers.
Google Cloud is advancing cybersecurity for enterprises. We are dedicated to helping companies find and stop cyber attacks. Working with experts in cloud computing, big data, cybersecurity, and AI.
Responsibilities
- Work closely with Product, Engineering, and UX teams to determine documentation requirements and project scopes.
- Lead content strategy and define workstreams focused on critical user journeys to improve the user experience.
- Write, publish, and maintain customer-facing documentation including references, online content, in-app guides, and tutorials centered on advanced cybersecurity concepts.
- Define documentation requirements alongside cross-functional teams, collaborating with engineers to create and update comprehensive documentation sets.
- Edit, clarify, and enhance technical documents written by engineers, product managers, and other stakeholders to ensure clarity and consistency.
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