Senior Data Analyst, Trust and Safety, Search
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 4 years of experience in data analytics, Trust and Safety, policy, cybersecurity, or related fields.
- 4 years of experience in data analysis, working with databases, and querying (e.g., SQL, MySQL).
- 2 years of experience in managing and defining project scope, goals, and deliverables.
Preferred qualifications:
- Experience working with abuse, spam, fraud or malware.
- Experience working on product policy analysis and identifying policy risks.
- Experience generating summary statistics, and drawing insights from quantitative and qualitative data.
- Experience in relaying communications between technical and non-technical teams.
- Experience using statistical analysis and hypothesis testing. Experience analyzing Machine Learning models performance or working on LLMs.
- Excellent communication and presentation skills (written and verbal) and the ability to influence cross-functionally at various levels. Excellent problem-solving and critical thinking skills with attention to detail in an ever-changing environment.
About the job
Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and strategic team-player with a passion for doing what’s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.
In this team you will work alongside product, engineering and policy teams to proactively understand risk for evolving Gen AI experiences, detect harm patterns, develop state of the art technology like AI, LLMs to problems and define industry best practices.You will be unlocking access to Gen AI experiences for global youth.
The US base salary range for this full-time position is $110,000-$157,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.
Responsibilities
- Help to establish metrics to benchmark Generative-AI issues, quantify risks and guide improvements. Develop datasets and run evals for engineers to evaluate and improve Search, Labs and Gemini learning and educational products.
- Use technical judgment to drive project delivery, challenge proposals and identify risks. Manage multiple interdependent projects of moderate to high complexity and scope against crashed timelines.
- Develop and Improve tools through data analysis and technical expertise. Enhance our operational workflows via process improvements and identification of automation opportunities. Analyse and debug escalations and identify trends that can indicate bigger product risks.
- Perform on-call responsibilities on a rotating basis, including weekend coverage.
- Ability to review graphic, controversial, and sometimes offensive/sensitive content during the course of this role.
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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
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Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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