Technical Program Manager, Customer Network Solutions
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 5 years of experience in program management.
- Experience in customer-facing roles within the technology industry, in the networking space.
- Experience working in the networking industry.
Preferred qualifications:
- Experience working with large, complex organizations and cross-functional teams.
- Excellent communication and presentation skills, with the ability to articulate technical concepts to a non-technical audience.
- Strong problem-solving and analytical skills.
- Passion for driving customer success and delivering exceptional customer experiences.
About the job
A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You’ll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers.
As a Technical Program Manager at Google, you lead complex, multi-disciplinary engineering projects using your engineering expertise. You plan requirements with internal customers and guide projects through the entire project lifecycle. This includes managing project schedules, identifying risks and communicating them to project stakeholders. You are equally at home explaining your team's analyses and recommendations to executives as you are discussing the technical trade-offs in product development with engineers. Using the technical and leadership expertise, you manage projects of various size and scope, identifying future opportunities, improving processes, and driving the technical directions of your programs.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Responsibilities
- Identify and prioritize key customer needs and challenges, and help develop tailored strategies to address them effectively.
- Collaborate with globally distributed teams to manage and drive the development and delivery of enterprise network engineering products, utilizing automation and software programs to provide efficient network services to customers.
- Build and maintain strong relationships with key stakeholders within the product areas, including program, engineers, and product.
- Advocate for the customer within Google Enterprise Network (GEN) and across Google, ensuring that customer needs are prioritized.
- Collaborate with Network Engineers, Software Engineers, and Project Managers to deliver large-scale technical networking projects.
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Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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