UX Content Design Manager, Payments
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Minimum qualifications:
- Bachelor's degree in English, Journalism, Communication, Literature, Business, Marketing, a related field, or equivalent practical experience.
- 8 years of experience in UX writing, content design, technical writing, writing, editorial, marketing with leading content strategy projects.
- 3 years of experience in people or team management.
- Include a portfolio, website, or any other related link to your work in your resume (providing a viewable link or access instructions).
Preferred qualifications:
- 8 years of experience in writing, editorial, marketing, or UX writing in an agency.
- 7 years of experience interacting with executive leadership.
- 5 years of experience working in a cross-functional technology organization.
About the job
As a UX writer, you are an advocate for Google design, shaping product experiences by creating useful, meaningful text that helps users complete tasks. You help set the vision for content and drive cohesive product narratives across multiple platforms and touch points. As a stellar writer, your portfolio of work demonstrates content that simplifies and beautifies the overall user experience. You work with people in a variety of UX design-related jobs including researchers, product managers, engineers, marketing and customer operations. Collaborating with each, you strive to establish cohesive language and a unified voice across products and platforms. You regularly use empathy, logic and data to inform content choices and recommendations that include the right words and sometimes complementary data and images. Whether it is paying online with Autofill, using tap and pay in stores, or using the Google Pay app, the Payments team at Google is focused on making payments simple, seamless, and secure. In addition to consumer payment technologies, the Payments team also powers the money movement between Google and its consumers and businesses.Responsibilities
- Understand and advocate for all User Experience (UX) functions as essential to the product lifecycle.
- Drive the development of UX writing and content design solutions to user, product, and business problems.
- Build alignment by collaborating with product managers, team members, and other cross-functional stakeholders (e.g., marketing, legal, engineering) to develop a product narrative, goal, mission, or principles.
- Lead the establishment and improvement of holistic User Experience (UX) writing and content design processes, systems, frameworks or patterns across multiple teams or products.
- Influence the development of priorities across projects to balance tactical and efforts in alignment with project goals.
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Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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