Sales Manager, Commerce, Google Customer Solutions (English, Portuguese)
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Please submit your resume in English - we can only consider applications submitted in this language.
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 11 years of experience in advertising, business consultancy, or business or product development.
- Experience in managing and developing sales teams, with a focus on fostering a positive and inclusive team culture.
- Ability to speak and write in English and Portuguese fluently to engage with local stakeholders.
Preferred qualifications:
- Knowledge of traditional and online marketing strategies and ability to adapt to change, prioritize tasks, and align strategies with organizational goals.
- Understanding of business models, objectives, and industry trends.
- Ability to manage, develop, and motivate sales teams, fostering a positive and inclusive team culture that promotes growth and development.
- Ability to model and coach effective business behaviors, including C-level engagement, needs analysis, objection handling, and competitive promoting strategies.
- Excellent communication skills, with the ability to adapt to diverse audiences. Ability to uncover stakeholder needs, conduct analysis, and make informed recommendations along with influencing senior leaders.
About the job
Businesses of all shapes and sizes rely on Google’s unparalleled
advertising solutions to help them grow in today's dynamic marketing
environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.
As a Sales Manager at Mid-Market Sales (MMS) Commerce, you will lead a sales team that serves as a trusted advisor to businesses across diverse industries. You will guide your team in developing and implementing strategies that leverage Google's advertising solutions, empowering businesses to navigate the complexities of e-commerce and multichannel marketing.
You will foster a culture of innovation and excellence, encouraging your team to deliver innovative solutions. You will collaborate with the leadership team to define strategic objectives, develop initiatives, and ensure execution. Your industry expertise and understanding of the Brazilian market will be instrumental in supporting the growth path of MMS Commerce's business. Your industry experience, abilities, and understanding of the Brazilian market will be instrumental in shaping the growth path of MMS Commerce business.
Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.
Responsibilities
- Recruit, develop, and retain exceptional business professionals, foster a culture of excellence, collaboration, and client success.
- Formulate and implement comprehensive plans aligned with business goals, identify and capitalize on emerging opportunities.
- Build relationships with key stakeholders. Establish and nurture connections with C-suite executives, agency partners, and internal teams.
- Utilize data-driven insights to assess performance, examine areas for improvement, and measure the outcomes of initiatives.
- Guide your team and clients through complexities, embrace innovation and identify solutions that drive continued growth.
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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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