Customer Learning Lead, Cloud Learning Services
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 5 years of experience in professional services, sales, or training.
- Experience developing and delivering Go-To-Market strategies.
Preferred qualifications:
- MBA or Master's degree in Computer Science or a related technical field.
- Experience working with a cross-functional, geographically dispersed team and customer base, and collaborating with channel partners, systems integrators, and third-party developers to deliver high-impact solutions.
- Experience leveraging quantitative assessment and analysis for decision-making and prioritization.
- Understanding of the broader Cloud marketplace and the differentiators of various Cloud offerings.
- Ability to quickly learn, understand, and work with new and emerging technologies, methodologies, and solutions in the Cloud and IT technology space.
About the job
Cloud Learning Services (CLS) is revolutionizing cloud learning. We empower users of all levels with interactive labs and guided experiences to build practical skills on Google Cloud Platform and other leading technologies. Our mission is to make the cloud accessible, engaging, and enjoyable to learn.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Responsibilities
- Advise large audiences and top level customer stakeholders on the value of GCP training and certification.
- Develop and execute training plans for Google Cloud accounts by partnering with account teams and Authorized Training Partners (ATP), involve other Google Cloud cross-functional teams when needed.
- Enable and influence internal stakeholders in GTM Sales and Consulting and hold them accountable to drive learning strategy execution across their teams and regions.
- Work with account teams, customers and ATPs to strategically attach learning to agreements and create credit redemption plans to support customer ramp.
- Enable audiences on the value of learning services and actions needed to drive learning strategy execution and achieve Learner growth and business expectations.
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