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Customer Engineer IV, Platform, Google Cloud

GoogleSunnyvale, CA, USA; Mountain View, CA, USA; +2 more; +1 more
Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Sunnyvale, CA, USA; Mountain View, CA, USA; San Francisco, CA, USA.

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 10 years of experience with cloud native architecture in a customer-facing or support role.
  • Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
  • Experience engaging with, or presenting to, technical stakeholders or executive leaders.
  • Experience in programming languages, debugging, systems design, prototyping, demos, or customer workshops.

Preferred qualifications:

  • Experience with security concepts (e.g., encryption, identity management, access control, attack vectors, penetration testing).
  • Experience selling technical solutions in one or more of the following: Infrastructure Modernization, Application Modernization, Data Management, Data Analytics, Cloud AI, Networking, Migrations, Security.
  • Experience driving the entire sales cycle (e.g., defining the delivery and consumption plan and transitioning it for execution)
  • Experience building long-term technical strategies to uncover new workloads with customers.
  • Experience migrating applications and services to cloud platforms.

About the job

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full-stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

As a Platform Customer Engineer (CE), you will partner with technical sales teams to position Google Cloud to our customers. You will act as a trusted technical advisor and will lead technical discussions to understand business issues, resolve technical issues, and deliver proofs-of-concepts and demos. You will design cross-pillar cloud solutions, drive technical wins, and define delivery and consumption plans.

You will engage technical and business leaders using presentation and communication skills to clearly articulate practical Google Cloud solutions. You will focus on winning new workloads, expanding existing ones, and demonstrating the value of the Google Cloud portfolio through a broad technical background spanning infrastructure, application modernization, and data analytics. Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

The US base salary range for this full-time position is $186,000-$261,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

  • Develop partner-specific, go-to-market solutions designed to accelerate sales cycles and drive measurable pipeline growth.
  • Lead the end-to-end technical partner relationship, from initial pilots and proofs-of-concept to final customer acceptance.
  • Oversee the migration phase by equipping partners with the necessary tools and resources for successful, high-quality deployments.
  • Act as a trusted advisor on enterprise architecture, integration strategies, and infrastructure to ensure cloud implementations.
  • Provide best-practice guidance to partners and customers to maximize the efficiency and effectiveness of Google Cloud solutions.

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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

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