Senior Mixed-Methods UX Researcher, Chrome Search, Experiences
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 5 years of experience in applied research or a related field.
- 3 years of experience in partnering with cross functional partners (e.g., UX Design, Product Management, Engineering, Data Science) and translating research findings into product direction/strategy.
- Experience with applying qualitative and quantitative research methods, including interview sessions, diary studies, surveys, and statistical analysis.
Preferred qualifications:
- Master's degree or PhD in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or a related field.
- 5 years of experience in conducting UX research on products and working with executive leadership (e.g., Director).
- 2 years of experience in understanding consumer groups with usage patterns influenced by age or country.
- 1 year of experience in researching the desktop ecosystem and its various form factors.
- Experience in programming languages for data analysis and computational statistics (e.g., Python, R, MATLAB, C++, Java, or Go).
About the job
At Google, we follow a simple but vital premise: "Focus on the user and all else will follow." User Experience Researchers (UXRs) make this possible.Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. The UX team plays an integral part in gathering insights about the needs, attitudes, emotions, and behaviors of people who use our products to inspire and inform design. We collaborate closely with each other and with engineering and product management to create industry-leading products that deliver value for the people who use them, and for Google’s businesses.
As a User Experience Researcher (UXR), you’ll help your team of UXers, product managers, and engineers understand user needs. You’ll work with stakeholders across functions and levels and have impact at all stages of product development. You’ll play a critical role in creating useful, usable, and delightful products. You’ll explore user behaviors and motivations by conducting primary research such as field studies, interviews, diary studies, participatory workshops, ethnography, surveys, usability testing, and logs analysis.
The UXR community at Google is unique and will help you do your best work. You’ll have the opportunity to work with and learn from UXRs across Google through regular meetups, mentor programs, and access to internal research tools. Chrome is dedicated to building a better, more open web. We’re focused on making a better browser (on both desktop and mobile) to help users take advantage of all the web has to offer in a safe and secure way.Chrome is available across all major platforms — iOS, Android, Windows, Mac, Linux and Chrome OS. We also built Chrome as an open source project so the entire web ecosystem could benefit from the latest innovations in speed, simplicity and security.
Responsibilities
- Collaborate with design, engineering, and product management to identify, prioritize, and scope mixed-method research studies to inform Desktop and Search.
- Help shape direction through research initiatives and thought partnership.
- Lead qualitative and quantitative research (e.g., diary studies, interviews, surveys, etc.). Partner with the team to evaluate new features, concepts, and ideas.
- Share research findings with stakeholders, cross-functional peers, and other User Experience (UX) researchers using communication skills.
- Develop relationships with researchers across Chrome and cross-product areas to execute research for shared projects and goals.
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Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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