Head of Supplier Engagement, Extended Workforce Solutions
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 10 years of experience in contingent workforce solutions and optimizing operational performance through supplier engagement practices.
- 7 years of experience in people management.
- Experience in leading supplier engagement activities at a CEO/VP level.
- Experience leading, designing and building a greenfield supplier engagement function at a corporate level.
Preferred qualifications:
- MBA or Master's degree.
- Experience leading direct and cross-functional teams through multi-year operational transformation with demonstrated impact and that have owned multiple, time-sensitive projects with engaging priorities.
- Experience with process optimization, continuous improvement, scaled support, analytics, and impact measurement.
- Experience in strategy, supply chain, or procurement of contingent workforce solutions.
- Ability to distill, prioritize, and present complex business analysis and recommendations at executive levels.
About the job
gTech’s Extended Workforce Solutions (xWS) team enables Alphabet’s Product Areas (PAs) to effectively and efficiently scale their outsourced operations while managing risk. Our goal is to enable our businesses to make informed decisions to put the right talent in the right locations. Our partnership with teams across Google aims to provide an excellent user experience and minimizes administrative burden throughout the xW process. We assist with xW planning and strategy, and provide tools to support PAs in managing their xWF infrastructure. We strike a balance between optimizing engagements and making sure xW policies and guidelines are followed.
The Solution Design Team is a lean team of cross functional thinkers that understand Product Area needs including risks and operational constraints and rethink xWS solutions within vertical teams. Additionally, the team incubates, pilots and rolls-out large scale transformations and leads change management across the organization.
In this role, you will work with large cross functional suppliers that translate and deliver service offerings that PAs use. You will be in charge of helping realize our goal by collaborating with the suppliers that will be working at scale across Alphabet, to continue to drive efficient ways of working while also managing our risks and controlling the regulatory compliance agenda. You will work as part of a cross functional team both internal to xWS (Risk and Compliance, Partner Engagement etc.) and also within the PAs (VMOs, GPO etc) to drive efficiencies and risk mitigation strategies across our supplier base, also being accountable for overseeing multiple concurrent P0 initiatives to enhance the experience of Product Area within the contingent workforce space.
Responsibilities
- Gather and use data to design solutions at scale for all of Alphabet to encourage and enhance better contingent workforce management and practices.
- Manage large stakeholder groups to ensure alignment across functions prior to launching the implementation of solutions.
- Enhance customer experience when working with cross-functional Workflow Solutions (xWS) throughout the life-cycle of an extended workforce member.
- Lead and develop a high-performing team to support extended workforce cost optimization efforts, ensuring areas of concern are either addressed or appropriately escalated.
- Work with customers (Product Areas (PAs)) and suppliers to drive supplier engagement practices.
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