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Quant UX Research Lead, ChromeOS

GoogleSan Jose, CA, USA; Kirkland, WA, USA; +2 more; +1 more
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: San Jose, CA, USA; Kirkland, WA, USA; New York, NY, USA.

Minimum qualifications:

  • Bachelor's degree in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, a related field, or equivalent practical experience.
  • 8 years of experience in an applied research setting, or similar.
  • Experience in programming languages used for data manipulation and computational statistics (e.g., Python, R, MATLAB, C++, Java, or Go).

Preferred qualifications:

  • Master's degree or PhD in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or a related field.
  • 8 years of experience conducting UX research on products.
  • 7 years of experience working with executive leadership (e.g., Director level and above).
  • 5 years of experience managing projects, and working in a large, matrixed organization.

About the job

At Google, we follow a simple but vital premise: "Focus on the user and all else will follow." User Experience Researchers (UXRs) make this possible.

Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. The UX team plays an integral part in gathering insights about the needs, attitudes, emotions, and behaviors of people who use our products to inspire and inform design. We collaborate closely with each other and with engineering and product management to create industry-leading products that deliver value for the people who use them, and for Google’s businesses.

As a User Experience Researcher (UXR), you’ll help your team of UXers, product managers, and engineers understand user needs. You’ll work with stakeholders across functions and levels and have impact at all stages of product development. You’ll play a critical role in creating useful, usable, and delightful products. You’ll explore user behaviors and motivations by conducting primary research such as field studies, interviews, diary studies, participatory workshops, ethnography, surveys, usability testing, and logs analysis.

The UXR community at Google is unique and will help you do your best work. You’ll have the opportunity to work with and learn from UXRs across Google through regular meetups, mentor programs, and access to internal research tools.

As the Research Lead, you will lead the Quant UX research portfolio across ChromeOS hardware, software, and various user types. You will partner cross-functionally to augment data and deliver insightful and strategic narratives to inform and influence ChromeOS leadership.Chrome OS delivers quality computing at scale to provide universal and unfettered access to information, entertainment, and tools. Our mission is to empower anyone to create and access information freely through fast, secure, simple, and intelligent computing.

The US base salary range for this full-time position is $178,000-$265,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

  • Influence stakeholders across organizations to gain support for research-based, user-centric solutions.
  • Own project priorities in alignment with larger product goals, and oversee allocation of resources within the project.
  • Drive ideas to improve products and services through research-driven insights and recommendations.
  • Lead teams to define and evaluate product, service, ecosystem impact.
  • Own goal and strategy discussions through research by analyzing, consolidating, or synthesizing what is known about user, product, service, or business needs.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
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