Senior UX Researcher, Mixed Methods, Jigsaw
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 6 years of experience in an applied research setting (e.g., product or academic), or similar.
- Experience with research methods (e.g., usability, studies, contextual inquiries, 1:1 interviews, unmoderated research studies).
- Experience building and managing research partnerships with external organizations, especially nonprofits, civil society, or public sector.
- Experience communicating across contexts and audiences in academia, civil society, and industry.
Preferred qualifications:
- Master's degree or PhD in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or related fields.
- 5 years of experience conducting UX research on products and working with executive leadership (e.g., Director level and above).
- 3 years of experience managing projects, and working in a large, matrixed organization.
- Experience in a dynamic, fast-paced research and development environment and with emerging technologies.
- Experience conducting niche recruits for qualitative research and cultural competency engaging sensitively with a range of respondents, including hard-to-reach populations.
About the job
At Google, we follow a simple but vital premise: "Focus on the user and all else will follow." User Experience Researchers (UXRs) make this possible.
Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. The UX team plays an integral part in gathering insights about the needs, attitudes, emotions, and behaviors of people who use our products to inspire and inform design. We collaborate closely with each other and with engineering and product management to create industry-leading products that deliver value for the people who use them, and for Google’s businesses.
As a User Experience Researcher (UXR), you’ll help your team of UXers, product managers, and engineers understand user needs. You’ll work with stakeholders across functions and levels and have impact at all stages of product development. You’ll play a critical role in creating useful, usable, and delightful products. You’ll explore user behaviors and motivations by conducting primary research such as field studies, interviews, diary studies, participatory workshops, ethnography, surveys, usability testing, and logs analysis.
The UXR community at Google is unique and will help you do your best work. You’ll have the opportunity to work with and learn from UXRs across Google through regular meetups, mentor programs, and access to internal research tools.
As a Senior UX Researcher on Jigsaw you will join an incubator that explores human dimensions of emerging technologies. You will inform products, policies and global partners in civil society and develop solutions for a safer internet and democratic discourse.The US base salary range for this full-time position is $151,000-$222,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.Responsibilities
- Lead iterative product research embedded within teams alongside designers, engineers, product managers and external partners to inform the development of new products.
- Influence stakeholders across organizations to gain support for research-based, user-centric solutions through written articles, peer-reviewed papers and presentations.
- Design and execute original research end-to-end, maintaining a strong commitment to research ethics with appropriate documentation, privacy safeguards, and, where relevant, external institutional review board (IRB) and peer review.
- Employ a versatile mixed-methods toolkit, from ethnographic studies and in-depth interviews to co-design workshops and surveys, developing experimental methods with AI dynamically based on emergent opportunities.
- Translate research findings into clear, actionable insights to influence organizational leadership and product discovery, strategy, and design cycles.
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Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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