Senior Account Strategist, Google Customer Solutions (Korean, English)
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 5 years of experience in account management, sales, business development, consulting or marketing.
- Experience working with advertisers, agencies, or clients. Developing and pitching solutions through various channels (i.e., over the telephone, email, in-person meetings) to prospects.
- Ability to communicate in Korean and English fluently to support client relationship management in this region.
Preferred qualifications:
- Experience in launching and managing paid digital advertising campaigns, particularly in Google Ads and other digital marketing platforms.
- Experience in assessing and achieving client success via sales techniques, including questioning, objection handling, and competitive selling.
- Ability to manage and prioritize a portfolio in an advertising or media sales context, and demonstrated ability to achieve goals to drive growth.
- Ability to build compelling narratives and utilize storytelling as a client engagement strategy.
About the job
Businesses of all shapes and sizes rely on Google’s unparalleled
advertising solutions to help them grow in today's dynamic marketing
environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.
Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.
Responsibilities
- Identify and build trusted relationships with client decision-makers, engaging (often virtually) to understand their business objectives and marketing needs.
- Analyze customer objectives, financials, and the engaged landscape to develop agreements,and align on ambitious goals that maximize portfolio value and contribute to quarterly growth targets.
- Build Google Ads knowledge to identify solutions for customer needs, and pitch product features into customer-focused language, always demonstrating a clear value proposition designed to exceed expectations.
- Ensure campaign implementation, tracking and measuring the impact of Google's solutions against client objectives and relative to performer offerings.
- Drive future customer growth and partnerships by identifying and pursuing opportunities, always acting with sales integrity while embracing a culture of learning and working smarter with AI.
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If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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