Senior Survey Scientist, AI Mode, Search
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 6 years of experience in product research in an applied research setting, or similar.
- Experience in survey design and analysis (e.g., sampling, weighting surveys answers, writing questionnaires, pre-testing question wording, or longitudinal survey research program).
- Experience in programming languages used for data manipulation and computational statistics (e.g., Python, R, MATLAB, C++, Java, or Go).
Preferred qualifications:
- Master's or PhD degree in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or related field.
- 5 years of experience conducting UX research on products and working with executive leadership (e.g., Director level and above).
- 3 years of experience managing projects, and working in a large, matrixed organization.
- Experience with experimental design, scale development and validation, and unmoderated studies.
- Experience using LLMs to code qualitative data.
- Ability to communicate user research findings with cross-functional partners to drive impact.
About the job
At Google, we follow a simple but vital premise: "Focus on the user and all else will follow." User Experience Researchers (UXRs) make this possible.Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. The UX team plays an integral part in gathering insights about the needs, attitudes, emotions, and behaviors of people who use our products to inspire and inform design. We collaborate closely with each other and with engineering and product management to create industry-leading products that deliver value for the people who use them, and for Google’s businesses.
As a User Experience Researcher (UXR), you’ll help your team of UXers, product managers, and engineers understand user needs. You’ll work with stakeholders across functions and levels and have impact at all stages of product development. You’ll play a critical role in creating useful, usable, and delightful products. You’ll explore user behaviors and motivations by conducting primary research such as field studies, interviews, diary studies, participatory workshops, ethnography, surveys, usability testing, and logs analysis.
The UXR community at Google is unique and will help you do your best work. You’ll have the opportunity to work with and learn from UXRs across Google through regular meetups, mentor programs, and access to internal research tools.
As a Senior UX Survey Scientist, you will lead a global research program to assess AI Mode response quality. You will collect and analyze quantitative and qualitative data, managing vendors, and developing insights for leadership and product teams.In Google Search, we're reimagining what it means to search for information – any way and anywhere. To do that, we need to solve complex engineering challenges and expand our infrastructure, while maintaining a universally accessible and useful experience that people around the world rely on. In joining the Search team, you'll have an opportunity to make an impact on billions of people globally.
Responsibilities
- Conduct independent research on multiple aspects of products and experiences.
- Collect and analyze user behavior through surveys using a variety of techniques such as questionnaire design, psychometrics, sampling techniques, mitigating non-response bias, data weighting and imputation techniques, user segmentation, longitudinal research, etc.
- Work with Designers, Product Managers, Engineers and other UXRs to prioritize research opportunities in a fast-paced, rapidly changing environment.
- Incorporate technical and business requirements into research.
- Combine survey research with other data sources or research methods in partnership with cross-functional researchers (e.g., qualitative and quantitative research methods) and communicate findings through written reports and in-person presentations.
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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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