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Technical Delivery Infrastructure Engineer, Public Sector

GoogleReston, VA, USA; Washington D.C., DC, USA
This position requires that the candidate selected be eligible to obtain, or currently possess and maintain an active Top Secret (TS) security clearance. The position further requires the candidate will obtain a commensurate clearance for each government agency for which they perform GPS work. Failure to maintain (or obtain, if applicable) the appropriate U.S. Government clearance or customer screening requirements that results in the employee unable to perform the requirements of the role, may result in employment action up to and including termination.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Reston, VA, USA; Washington D.C., DC, USA.

Minimum qualifications:

  • Bachelor's degree in Computer Science or equivalent practical experience.
  • 6 years of experience in system design or one programming language (e.g., Java, C++, Python, etc.).
  • 6 years of experience in technical troubleshooting, and managing internal/external partners or customers.
  • Experience in cloud infrastructure or cloud migration.
  • Current, active US Government Top Secret/Sensitive Compartmentalized Information (TS/SCI) security clearance.

Preferred qualifications:

  • Experience translating business requirements into technology solutions for customers adopting cloud solutions.
  • Experience collaborating with channel partners, systems integrators and third-party developers to deliver high-impact solutions.
  • Experience in application/workload migration to public cloud providers such as Google Cloud Platform.
  • Ability to engage effectively with executives of large enterprises on both technical and non-technical matters.

About the job

In this role, you will be responsible for ensuring that customers get the most value from their Google Cloud Platform investments. You'll be leveraging your technical expertise and customer service skills to create a compelling customer experience enabling customers to succeed with Google Cloud.

Google Public Sector brings the magic of Google to the mission of government and education with solutions purpose-built for enterprises. We focus on helping United States public sector institutions accelerate their digital transformations, and we continue to make significant investments and grow our team to meet the complex needs of local, state and federal government and educational institutions.

The US base salary range for this full-time position is $147,000-$216,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

  • Ensure quality for customer engagements, developing relationships with key stakeholders internally/externally that will help the team deliver on the customer’s technical requirements and business goals.
  • Ensure successful delivery and execution on customer engagements and lead by doing when it comes to making customers in the region successful.
  • Support advisors in establishing deep and lasting customer relationships, delivering both proactive and reactive guidance on customer technical issues and helping to track, escalate, and aid in the remediation of technical issues.
  • Share best practices with the counterparts in other regions and place an emphasis on shared success across the team and across regions. 

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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
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