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Customer Engineer, Application Modernization, Google Cloud

GoogleMelbourne VIC, Australia; Sydney NSW, Australia
At Google, we have a vision of empowerment and equitable opportunity for all Aboriginal and Torres Strait Islander peoples and commit to building reconciliation through Google’s technology, platforms and people and we welcome Indigenous applicants. Please see our Reconciliation Action Plan for more information.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Melbourne VIC, Australia; Sydney NSW, Australia.

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 6 years of experience with cloud native architecture in a customer-facing or support role.
  • Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
  • Experience in presenting to technical stakeholders and executive leaders.

Preferred qualifications:

  • Experience with private, hybrid, or public cloud technology, migrating operating systems or Linux, including virtualization (e.g., VMware).
  • Experience with security concepts such as encryption, identity management, access control, attack vectors, and engagement testing.
  • Experience in architecting and developing software or infrastructure for distributed systems.
  • Experience with data centers consolidation, relocation, migration, or virtualization projects.
  • Experience in building and maintaining customer relationships from inception, with building Greenfield territories.

About the job

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

In this role, you will partner with technical business teams to differentiate Google Cloud to our customers. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business tests, engage in proofs of concepts, and troubleshoot any technical questions and roadblocks. You will engage with customers to understand their business and technical requirements, and present solutions on Google Cloud. You will focus on customer opportunities as a technical generalist, spanning infrastructure modernization, application modernization, data analytics, and more.Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

  • Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers.
  • Share Google Cloud experience to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering with product management to prioritize solutions impacting customer adoption to Google Cloud.
  • Work with Google Cloud products to demonstrate and prototype integrations in customer and partner environments.
  • Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to implement a complete solution on Google Cloud.
  • Lead prospecting and acquisition of new logos, creating and building customer relationships from inception, and establishing as an advisor on technology and business decisions.

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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
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