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Content Program Manager, Higher Education Training

GoogleLondon, UK; Chicago, IL, USA; +9 more; +8 more
Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.

The application window will be open until at least September 26, 2025. This opportunity will remain online based on business needs which may be before or after the specified date.
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: London, UK; Chicago, IL, USA; Atlanta, GA, USA; Austin, TX, USA; Boulder, CO, USA; Addison, TX, USA; Mountain View, CA, USA; New York, NY, USA; Seattle, WA, USA; San Francisco, CA, USA.

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 7 years of experience in content program management, instructional design, certification design, or curriculum development, for training or educational content.
  • Experience working with higher education audiences (faculty, staff, and students).
  • Experience developing training content.

Preferred qualifications:

  • Experience with various tech tools and an interest in Artificial Intelligence (AI) and its applications in education.
  • Experience with learning management systems (LMS) and various content authoring tools.
  • Understanding of adult learning theories and instructional design principles.
  • Ability to conduct research, analyze data, and use insights to inform content strategy and development.
  • Excellent project management skills with the ability to manage multiple projects simultaneously.

About the job

Google for Education’s Global Impact team creates training and community programs that have helped over 140 million students, educators and administrators use Gemini, Google Workspace for Education, Chromebooks, and other tools. We are hiring a program manager to develop training content for faculty in this transformation moment.

As a Content Program Manager, you will lead the development of training content for our higher education audiences. You will focus on empowering faculty, staff, and students with the knowledge and skills to utilize emerging technologies, with an emphasis on Artificial Intelligence (AI) tools.
The Platforms and Devices team encompasses Google's various computing software platforms across environments (desktop, mobile, applications), as well as our first party devices and services that combine the best of Google AI, software, and hardware. Teams across this area research, design, and develop new technologies to make our user's interaction with computing faster and more seamless, building innovative experiences for our users around the world.

[For US Applicants Only]:

The US base salary range for this full-time position is $134,000-$196,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

  • Lead the strategy, planning, and execution of new content and training programs supporting higher education audience (e.g., faculty, staff, and students).
  • Design and execute research methodologies (e.g., surveys, interviews, focus groups, literature reviews) to understand the training needs and preferences of faculty, staff, and students regarding tech tools and AI.
  • Collaborate with subject-matter-experts, instructional designers, and content creators to ensure the design, development, and release of training materials.
  • Evaluate and recommend platforms and technologies for content delivery, considering accessibility, user experience, for higher education institutions.
  • Define key performance indicators (KPIs) for training programs and establish methods for tracking learner engagement.

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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
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