Policy Specialist, Legal Content Policy and Standards, Americas and Eurasia
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 2 years of experience in a Policy, Legal, Regulatory environment, Content review, Trust and Safety, Technology industry, or related field.
- Experience with data analysis, data tools (e.g., SQL), operations, or trend identification.
- Experience with the history, local politics, current events, culture or context of Americas and Eurasia countries (Russia, Ukraine, etc).
Preferred qualifications:
- Experience in technology industry business areas, such as operations, data analysis, and internet/online media.
- Experience using data to provide solutions and recommendations.
- Experience working with spreadsheets to analyze data, interpreting large datasets (SQL), as well as working with data visualization tools (e.g., Dashboards).
- Knowledge of the technology sector, its trends, and key policy issues affecting the internet (e.g., intellectual property, free expression, online safety).
- Excellent problem-solving and critical thinking skills with attention to detail in a fluid environment.
- Ability to communicate in Russian or Portuguese to translate legal requests and interpret flagged content.
About the job
Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and strategic team-player with a passion for doing what’s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.
As a Policy Specialist, you will be a thought leader on regional content moderation issues, and create policies that balance compliance with local law, user expression, and public interest. You will manage content operations to ensure timeliness and quality. Working with cross-functional stakeholders, you will develop policies for new content moderation legislation (e.g., copyright issues, defamation, data protection). You are a strategic thinker and team-player with a passion for doing what’s right. You have the ability to navigate ambiguity and operate at the highest level of integrity when making balanced decisions.
Responsibilities
- Be a thought leader for legal content removals issues by identifying and analyzing content moderation trends and key policy and regulatory issues affecting the Internet in the Americas and Eurasia regions.
- Lead discussions with cross-functional stakeholders on emerging regulations and their implications on the legal removals landscape at Google.
- Manage content operations and drive escalations of sensitive government requests by liaising with Product, Policy, Communications, and Legal teams. Balance various legal considerations in order to resolve issues.
- Develop and launch scalable policies and guidelines for handling large volumes of requests, based on different regional trends and legal issues
- Participate in the on-call rotation schedule to manage high-priority escalations that may occur outside of standard work hours, including weekends/holidays. This role will be exposed to graphic, controversial, or upsetting content.
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Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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